We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
US Ambassador to The Netherlands, Peter Hoekstra, found himself in hot water this week when he failed to respond during some tough questioning from the press. Here’s the right way to answer difficult questions.
When you’re running a train service, apologising for that service comes with the territory. Three examples in recent days show us the wrong way to go about it, and the right idea with the wrong words. Here’s how to say sorry properly.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Hawaii goes ballistic
What do you do when you think the world is about to end? Here’s my experience of the Hawaii ballistic missile false alarm – and what I believe should happen now.
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17th January 2018