We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
There are three dials to turn when using your voice: volume, pace, and tone. Let’s explore how each of these work – and discuss the power of the pause too.
Ever wondered how to be professional on the phone? What about when things go wrong? Keep your cool with our telephone training 101.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Breakdown in communication: how the RAC dealt with my faulty car
My Ford Fiesta conked out on the motorway this week. I contacted the RAC – and was texted, called, and met in person. Which worked best and why?
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5th September 2022