Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

Glasgow School of Art fire: Crisis media training Scotland

How should you deal with the media while in the midst of a crisis? Here’s Colin Stone’s recollections of the devastating fire at the Glasgow School of Art in 2018 – and what those in charge at the school should’ve done differently.

10th June 2021

crisis management, bbc, bashir

Crisis management: The BBC and Martin Bashir

There are incidents and attitudes. Most reputational damage begins with an incident and escalates with a bad attitude. So Martin Bashir lying to land a scoop with the Princess of Wales is an incident. The BBC failing to investigate it thoroughly is an attitude. And it’s how a crisis begins to spiral out of control. […]

25th May 2021

humour in communication, voltswagen, pink elephant comms

Humour in communication: Why Volkswagen’s joke fell flat

Humour in communication is a difficult skill to get right – and for April Fools’ Day in 2021, Volkswagen got it horribly wrong. Read on to discover the three main reasons why.

31st March 2021

Next1 2 3 8

Build Your Confidence

Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.

request a quote