Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

Glasgow School of Art fire: Crisis media training Scotland

How should you deal with the media while in the midst of a crisis? Here’s Colin Stone’s recollections of the devastating fire at the Glasgow School of Art in 2018 – and what those in charge at the school should’ve done differently.

10th June 2021

osaka, media interview tips, pink elephant

Naomi Osaka and the media in 2021

Naomi Osaka has sent shockwaves through the tennis world by withdrawing from the French Open. But she’s raised serious issues that need to be addressed. The audience would have sympathised if she’d limped out of Roland Garros with a physical injury. The fact it’s her mental health that’s damaged divides opinion.

1st June 2021

crisis management, bbc, bashir

Crisis management: The BBC and Martin Bashir

There are incidents and attitudes. Most reputational damage begins with an incident and escalates with a bad attitude. So Martin Bashir lying to land a scoop with the Princess of Wales is an incident. The BBC failing to investigate it thoroughly is an attitude. And it’s how a crisis begins to spiral out of control. […]

25th May 2021

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Build Your Confidence

Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.

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