Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

Hawaii Goes Ballistic

What do you do when you think the world is about to end? Here’s my experience of the Hawaii ballistic missile false alarm – and what I believe should happen now.

17th January 2018

On the Rails: The Art of Saying Sorry (Properly)

When you’re running a train service, apologising for that service comes with the territory. Three examples in recent days show us the wrong way to go about it…and the right idea with the wrong words. Here’s how to say sorry properly.

12th January 2018

The Greatest Pink Elephants of 2017

Our top Pink Elephants of 2017, from Trump to intergalatial travel. Enjoy – and feel free to add your own in the Comments section.

5th January 2018

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Build Your Confidence

Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.

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