Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

miami, american communication, pink elephant

American communication: what we can learn

I’ve relished a holiday to Miami and Charleston this week. So what can we learn from how Americans communicate?

26th January 2022

customer communication, gas hob burning, pink elephant communications

Customer communication when something’s gone wrong: Ovo Energy, E.ON, and Scottish Power

Ovo Energy, E.ON, and Scottish Power have all been in the headlines in the past week for responding to things that have gone wrong. Let’s dive into what they did, and what you need to do if you’re ever in a similar situation.

20th January 2022

communication in sport, novak djokovic

Communication in sport: Novak Djokovic’s Australian debacle

What a mess the Australian authorities have made over Novak Djokovic’s entry to the Australian Open Grand Slam tournament. Whether you feel for the Serbian player or resent has arrival in Melbourne unvaccinated, there are lessons we can all learn.

6th January 2022

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