Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

On the Rails: The Art of Saying Sorry (Properly)

When you’re running a train service, apologising for that service comes with the territory. Three examples in recent days show us the wrong way to go about it…and the right idea with the wrong words. Here’s how to say sorry properly.

12th January 2018

The Greatest Pink Elephants of 2017

Our top Pink Elephants of 2017, from Trump to intergalatial travel. Enjoy – and feel free to add your own in the Comments section.

5th January 2018

The Biggest Media Mistake you can Make

Dominic Raab decided to pick a fight with the media, but quickly got found out. All of our media training courses urge interviewees to play ball. Here we discuss why, and how.

13th December 2017

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Build Your Confidence

Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.

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