We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
Good meeting etiquette goes a long way to building successful relationships. But what does that look like in virtual settings? Here’s Andrew with five questions to ask yourself ahead of an online meeting.
What a mess the Australian authorities have made over Novak Djokovic’s entry to the Australian Open Grand Slam tournament. Whether you feel for the Serbian player or resent has arrival in Melbourne unvaccinated, there are lessons we can all learn.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Customer communication when something’s gone wrong: Ovo Energy, E.ON, and Scottish Power
Ovo Energy, E.ON, and Scottish Power have all been in the headlines in the past week for responding to things that have gone wrong. Let’s dive into what they did, and what you need to do if you’re ever in a similar situation.
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20th January 2022