Communication Skills

Difficult conversations training

Strike the balance between assertiveness and empathy in all situations. Secure your course today to refine your delivery and make a lasting impact.

Difficult conversations training overview:

Course details:

Develop a roadmap for the tough moments

From a sales negotiation, to a professional dispute and everything in between, these are tough spaces to navigate.

Every word, every look, every movement is scrutinised and you feel yourself under the spotlight.

You need to know how to react when the pressure is on.

When to be assertive, when to show empathy, when to to simply be silent.

Designed with you in mind

We’ll work with you to get to the root of the issue.

Then we’ll create a realistic scenario which we will work together to carry out, analysing the issues we discover along the way.

Our solution-focused teachings will help you challenge your concerns and elevate your communication.

Let's tackle the difficult conversations

Ready to elevate your communication when faced with an uncomfortable situation?

We know how tough it is.

Our difficult conversations course is designed to guide you through the minefield.

Contact us to find out more about how we can help.

Here to support your learning journey

Have questions about our courses?

We’re here to help. Reach out to us from 9am to 5:30pm, Monday to Friday. Email us at info@pinkelephantcomms.com, and our team will get back to you within 24 hours on weekdays.

0141 427 2545

info@pinkelephantcomms.com

Real reviews from satisfied clients

What our clients say

      EXCELLENT  
   Based on 396 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Lauris FloLiz 
 23 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Amazing team and great experience  :)
  
 
      Posted on Google  
   
   Quentin Lehmann 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I recently attended a communication training delivered by Pink Elephant and found it to be both insightful and highly practical.
The trainers encouraged interaction and discussion, creating a positive learning environment while providing valuable tools that can be used immediately in a professional context.
I would definitely recommend this training.
Thank you to the Pink Elephant team.
  
 
      Posted on Google  
   
   Benjy P 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Really insightful, self reflection on how I communicate and great approaches learnt
  
 
      Posted on Google  
   
   Logan Anderson 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. This was life changing. I don’t think I cannot return to the work life. Please keep it up. I’m a new man.
  
 
      Posted on Google  
   
   Lucie Boullard 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely great - so far the most fun and applicable talk.
The networking like a pro was a little bit more obvious
  
 
      Posted on Google  
   
   Arham Sultan 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Top man Colin
  
 
      Posted on Google  
   
   Alexander Deans-May 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Colin very helpful
  
 
      Posted on Google  
   
   Jaime Álvarez Zambrano 
 21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Awesome session delivered by Maxine and Colin!

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