We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
What’s the biggest mistake you can make in the media? Dominic Raab found out the hard way. Here we discuss why, and how – and what you should do instead.
What’s the biggest mistake you can make in the media? Dominic Raab found out the hard way. Here we discuss why, and how – and what you should do instead.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
On the rails: the art of saying sorry (properly)
When you’re running a train service, apologising for that service comes with the territory. Three examples in recent days show us the wrong way to go about it, and the right idea with the wrong words. Here’s how to say sorry properly.
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12th January 2018