We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
Humour in communication is a difficult skill to get right – and for April Fools’ Day in 2021, Volkswagen got it horribly wrong. Read on to discover the three main reasons why.
The communication around last weekend’s Old Firm game is a great example of how written statements match up to face-to-face media interviews. So what can we learn?
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Crisis management: The BBC and Martin Bashir
There are incidents and attitudes in crisis management. Most reputational damage begins with an incident and escalates with a bad attitude. So Martin Bashir lying to land a scoop with the Princess of Wales is an incident. The BBC failing to investigate it thoroughly is an attitude. And it’s how a crisis begins to spiral […]
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25th May 2021