Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

Boris Johnson, answering a journalist's questions, the moral authority

The moral authority

When answering a journalist’s questions or convincing your colleagues of changes ahead, how do you win the argument? By taking the moral authority. Read our blog to learn more.

6th September 2019

Crisis Communication 101: The silent treatment

Major companies should know how to communicate in a crisis, but British Airways got it badly wrong. What should they have done instead? Read our blog.

28th August 2019

answering questions from journalists, Kwasi Kwarteng, BBC Breakfast

The only guarantees in life: death and taxes

Some of us are used to answering questions from journalists, but most of us just need to reassure family, friends or our colleagues when something’s gone wrong. But how? Read our blog.

21st August 2019

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