Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

communicating clearly to prevent disruption

Prevent the big freeze disrupting work with clear communication

Three communication tips to ensure you meet your commitments. Tell your clients, customers, co-workers what your plans are – so they’re clear on what you’re doing to meet your commitments
Set expectations at home that you will need to set off early and may be home late
Keep in touch regularly with all concerned as to your progress.

26th February 2018

dont know the answer

“I Don’t Know the Answer”

I’m sure we can all agree that we’d rather avoid annoying people by guessing the answer, only for it to be wrong.
Worse still, you could lose credibility or your job.
What you know is a drop in the ocean versus what you don’t know.
And being upfront about that can help influence those around you.
Here are some examples, with variations of “I don’t know”.

19th February 2018

communications - poor communication is costing money

Poor Employee Communication Skills Cost up to £25k a Year

Poor communication skills can cost your business up to £25,000 each per year, per employee.
According to a study of over 500 businesses conducted by Siemens.
In this week’s blog, we take a closer look at this research to answer 2 questions.
Why is poor communication costing money?
What can a company do to mitigate this loss?

14th February 2018

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