“Look – put me on to a human being without a script who is remotely interested in helping me solve my problem with your company!” Oops! Time to book a telephone training course.
We’ve all experienced the frustration of the person on the telephone appearing to go through the motions…while our anger and frustration builds to a Vesuvius-like peak. If anyone in your organisation comes across like that, they need to come on our telephone training course.
Hotel groups, bank employees, oil industry emergency responders have all benefited from the training we offer using our Glasgow or mobile studios. Anyone answering a phone call to your organisation needs to demonstrate:
Through following our key principles of clear communication and practising tough scenarios, we build confidence in handling even most challenging conversations.
Very engaging. They knew their topic and were able to answer all of our questions with genuinely usable advice.
Rachael Deas, Account Manager, Equator
Best I’ve ever experienced!
Peter Barnes, Change Manager at Edinburgh Airport
I knew that a powerful presentation was essential. The training experience was intense and supportive and enabled me to say what I had to say. I still keep in touch with Pink Elephant – and I still ask their advice.
Dr Pamela Levack, Medical Director, PATCH Scotland
Fantastic day today spent with Bill & Andrew, a difference-making day indeed and delighted to have won a Pink Elephant trophy!
Hilary Kerr, Sales Manager, Simpsinns
Brilliant , very valuable (and highly enjoyable) training course at Pink Elephant studios last week. Would recommend this to anyone!
Lorna Paterson, Regional Manager, NFU Scotland
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.