Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

communicating Brexit effectively

Can anyone communicate Brexit effectively?

So are we all clear on Brexit now?
I would be a lot clearer if our politicians could communicate effectively and would stop talking in negatives.
We call them Pink Elephants – unnecessary negatives that paint the opposite picture of the vision we wish to create.
The prize for the worst recent example goes to David Davies, the Brexit Secretary.

7th March 2018

communicating clearly to prevent disruption

Prevent the big freeze disrupting work with clear communication

Three communication tips to ensure you meet your commitments. Tell your clients, customers, co-workers what your plans are – so they’re clear on what you’re doing to meet your commitments
Set expectations at home that you will need to set off early and may be home late
Keep in touch regularly with all concerned as to your progress.

26th February 2018

dont know the answer

“I Don’t Know the Answer”

I’m sure we can all agree that we’d rather avoid annoying people by guessing the answer, only for it to be wrong.
Worse still, you could lose credibility or your job.
What you know is a drop in the ocean versus what you don’t know.
And being upfront about that can help influence those around you.
Here are some examples, with variations of “I don’t know”.

19th February 2018

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