Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

How to handle a crisis Glasgow Edinburgh officers

Crisis Handling – Five Steps

Here’s our quick-start guide how to handle a crisis if you’re the subject of the next unwanted crisis headline. So you have a clear crisis handling plan in place.

27th September 2018

train the trainer Glasgow Edinburgh presentation skills

Train the Trainer: How to Coach Others

If you’re reading this, chances are you’re an expert in something. At some point, your organisation will ask you to train others in it. Here are ‘train the trainer’ techniques to help you foster a positive, constructive atmosphere, which will help embed your expertise in others.

20th September 2018

media training Glasgow Edinburgh Debenhams

“Gossips”: Debenhams’ Bizarre Statement

First we had “noisy neighbours”. Now we have “nosy neighbours.” To talk of both is a mistake. Debenhams’ bizarre media statement failed to inspire much confidence in shareholders, and may do long-term damage. Here are the four mistakes made – and how you can avoid doing the same with your crisis communications.

13th September 2018

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Build Your Confidence

Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.

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